Privacy Policy
Let's dive straight into the specifics without delay:
When you upload your files, rest assured that we handle them securely. We process them as expected and promptly provide you with the results for download. Afterward, we delete them to ensure your privacy. We want to assure you that we do not publish or share your files with anyone unexpected. Additionally, we do not utilize them to enhance our products, unless you explicitly send them to our team as feedback.
Please note that we do collect usage statistics, but rest assured that these statistics do not include your files. If you reach out to us via email, we will utilize the personal data you provide solely for the purpose of our response. In the case of a purchase, we retain data for bookkeeping and financial reports.
We aim to clarify our role, the procedures involved in collecting, utilizing, and disclosing your personal data, as well as your rights to privacy. We are committed to addressing any questions, suggestions, or complaints you may have regarding the use of your data or the content of this privacy policy. To get in touch with us, please refer to the contact details provided at the bottom of this page.
We handle your personal information in the following manner:
Certain parts of our Services may require you to provide personal data voluntarily. This includes information such as your name, email address, marketing preferences, subscription type, and brand. We ask for this information in order to register an account with us, subscribe to marketing communications, and/or submit enquiries or complete surveys. We will always make it clear why we are asking for this information.
We also collect any messages you send to us. This helps us to operate, maintain, and provide the features and functionality of our services to you. We use this information to correspond with you and address any issues you may have with our Services.
Please note that if you choose not to provide your personal data, you may not be able to access certain features of our Services or have the same enjoyable experience.
Third Parties information:
We might get details about you from other sources. If you use our Services through a third-party connection or log-in (like Facebook or Google), that third party may give us some information about your use of their service. This could include your name, email address, and any other information you've allowed them to share with us. Before linking or connecting third-party services to our Services, you should always check and adjust your privacy settings. If you want to, you can also unlink your third-party account from our Services by adjusting your settings on the third-party service. If you do this, we won't get any more information about you from that service.
Information Collections:
Our web server collects data from your Internet browser, including the IP address, location, device or app data, date, time, requested file (name and URL), data transferred, request success, browser and operating system information, and the website accessed through a link. Server logs are stored for a maximum of 3 months. We also collect information on your interaction with our Services, such as viewed pages, clicked links, used features, session duration, login activity, purchasing behavior, and may infer your industry from image or video usage. This data helps us understand how people use our Services and improve their quality and relevance. We may also create aggregate, anonymized statistics for certain features and to promote and enhance our Services.
Cookies:
When you use our Services, we send small text files called cookies to your device. These cookies contain a unique identifier for your browser and help you log in faster and navigate our services more easily. Cookies also provide us with information about your usage of our Services, such as the pages you view and the links you click. We and our partners may use this information to track your usage. You can manage your cookie preferences through your web browser, but disabling cookies may affect some features of our Services. We use cookies from Google Analytics to collect data about your usage of our Services, including demographics and interests. You can opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout. For more information, please read our Cookies Policy.
Processing personal data:
We require a legal reason to gather, utilize, and reveal your personal information. The reason for collecting, using, and disclosing your data will vary based on the data and circumstances. However, we typically process your data when it is necessary for fulfilling a contract, serves our legitimate interests, or with your consent. In certain situations, we may also have a legal duty to process your data.
Data processing in the context of contacting us:
When you reach out to us via email or phone, we process your information to complete pre-contractual actions, fulfill our agreement with you, or because it is in our best interest to do so.
Data processing for direct marketing purposes:
If we reach out to you to share updates, offers, and events from our company and to promote our Services, we process your data based on your consent or our legitimate interests.
Data processing to enhance our Services by ensuring security and conducting data analytics:
We process your data to ensure system security, manage the website technically, optimize service quality, and analyze the use of and improve our services. We only rely on this lawful basis when our legitimate interests are not overridden by your interest in protecting your data.
Our approach to data transfer, storage, and protection:
Nevertheless, we have implemented appropriate measures to ensure that your data remains protected in accordance with our privacy policy and relevant data protection laws. These measures include transferring your data to a country that the European Commission or UK authorities (as applicable) have deemed to provide an adequate level of protection for personal data. Alternatively, we have implemented standard contractual clauses with our affiliates and service providers to safeguard your data.
The duration for which we retain your personal information:
We will retain any personal data collected from you if there is a continuing legitimate business need to do so. This may include providing you with a requested service or adhering to relevant legal, tax, or accounting requirements.
In instances where there is no longer a legitimate business need to process your personal data, we will take one of the following actions: delete it, anonymize it, or securely store it if deletion is not immediately feasible (for example, if your personal data is stored in backup archives). During this storage period, your personal data will be isolated from any further processing.
Certain account information may be retained to fulfill our legal obligations, such as those related to accounting and audit purposes.
